As a BI leader or a Power BI expert you know how hard it is to collect user feedback from your BI audience. It is even harder to measure the ROI of your reports and make informed decisions on future investments.
Today I can share that this challenge can be solved with March update of BI Pixie. I am excited to introduce Embedded Surveys in BI Pixie, allowing you to automatically add customized surveys in your instrumented reports to collect user feedback and measure the effectiveness of your reports.
Whether you have only few mission-critical Power BI reports or thousands of reports that require a unified approach to collect feedback, optimize and increase adoption, BI Pixie can deliver it to you.
The Survey Page
The embedded survey page is a native Power BI page that BI Pixie Instrumentation can instrument into your target reports. The survey page consists of built-in slicers that contain customized questions and answers and can help you learn the following about your end-users:
???? How likely are the end-users to recommend the reports to colleagues?
???? What is the estimated financial benefit of the report per month?
⌚ How much time is saved by the end-users thanks to your reports?
???? Are decisions faster or slower?
???? What are the main technical issues end-users experience?
After you activate BI Pixie Embedded Survey in your target Power BI reports (as described here), you can analyze the user responses in the Survey Analysis page of BI Pixie Dashboard.
The feedback is aggregated and analyzed by BI Pixie Dashboard, providing you key insights on:
- Net Promoter Score (NPS)
- Time saving in hours
- Estimated financial gains (Total and Average)
- Impact on decision-making
- Technical issues
Here are the main advantages to use BI Pixie to embed your reports with user surveys instead of relying on external surveys.
User Friction:
In external surveys, there is a significant user friction when you ask your audience to navigate to an external survey. With BI Pixie the survey is embedded as the last page of the Power BI report. Using Feedback controls in each page, you get the attention of your audience to navigate to the survey page or navigate back to any of the report pages. This embedded experience allow your audience to get acquainted with the survey questions and help them feel comfortable to go back to the survey anytime to respond or even to change their answers. This immersive experience can increase the response rates and accelerate higher quality of feedback from your audience.
Deeper Analytics
External surveys have separate reporting and you don’t always have control on the level of analysis they provide. With BI Pixie you get full control of the data and you can analyze it within the context of all the other important dimensions that BI Pixie provides on your reports and audience including adoption, attrition, engagement, performance and design impact. For example, you can easily correlate between NPS and Performance to help you prioritize which semantic models to optimize first.
No Manual Efforts. No Duplications
If you deliver hundreds of reports to your audience, external surveys will require extensive manual effort to associate specific reports to the survey. You may need to duplicate the same survey hundreds or time per Power BI report or create hundreds of dynamic links from your reports to the survey. Otherwise, how can you associate a response to a specific report? BI Pixie solves this challenge as the surveys are integrated in the report and BI Pixie will track the end-users responses in the same technology it uses to track any other slicing and dicing.
Usage Tracking within the Survey Itself
With BI Pixie you can tell which users open the survey page and how long they stay in it — even if they didn’t provide any answer.
Partial Feedback is Better Than No Feedback
With BI Pixie you collect the end-users individual responses for each question they answer. There is no need for them to submit the entire survey. This approach helps you get more feedback as many end-users will not answer all the questions. It is better to have partial feedback than no feedback.
Self-Service Analytics and the ROI of your Semantic Models
If your team delivers Semantic Models that serve the entire organization to build self-service reports, you run BI Pixie on these reports and measure the effectiveness and ROI of your Semantic Models.
Interested in a demo?
